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SHIPPING POLICY

Last Updated: July 11, 2026

 

 

Thank you for shopping with Avenlory.

We are committed to providing a smooth shopping experience and delivering your order as quickly as possible. Please review our Shipping Policy below.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully confirmed.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, processing times may be extended.

Shipping Times

Estimated delivery times vary depending on your location and the shipping method selected.

Typical delivery estimates are:

  • United States: 5–12 business days

  • Canada: 6–15 business days

  • United Kingdom: 5–10 business days

  • Australia & New Zealand: 6–15 business days

  • Europe: 6–15 business days

  • Rest of the World: 7–20 business days

Please note that these are estimated delivery times and are not guaranteed.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Tracking updates may take 24–72 hours to appear after shipment.

Multiple Shipments

Since we work with multiple fulfillment partners, your order may arrive in separate packages.

If this occurs, you will receive tracking information for each shipment.

Shipping Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

  • Customs inspections

  • Severe weather conditions

  • Carrier delays

  • High shipping demand

  • National holidays

  • Incorrect shipping information provided by the customer

Avenlory is not responsible for delays caused by shipping carriers or customs authorities.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or additional fees imposed by the destination country.

These charges are the responsibility of the customer.

Incorrect Shipping Address

Please ensure your shipping address is accurate before completing your purchase.

Avenlory is not responsible for orders shipped to an incorrect address provided by the customer.

If you notice an error, please contact us immediately before your order is processed.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us within 14 days of the expected delivery date.

We will work with our shipping partners to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding our Shipping Policy, please contact us.

Avenlory

Email: support@avenlory.com

Website: www.avenlory.com

If you have any questions regarding this Shipping Policy, please contact us:

Avenlory

Email: support@avenlory.com

Website: www.avenlory.com

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